Frequently Asked Questions

This website processes data securely and all information is held confidentially. Please view our privacy policy in full for more information.

We aim to ship items within 24 hours of receiving an order. Delivery times vary depending on the shipping provider – via Royal Mail typically 1st and 2nd class postage can take as much as 5 working days or longer. Please allow for typical Royal Mail shipping times when making an order on this website or contact us at chascronkweb@gmail.com

Please email chascronkweb@gmail.com and specify your order number, item ordered and issues with your order.

If you are unhappy with your order you are welcome to post it back to us at your cost after arranging this by emailing us at chascronkweb@gmail.com

We will refund you in full if the item is in perfect condition and may offer partial refunds where packaging is missing.

We ship to all of the United Kingdom, Europe and the United States of America. If you fall outside of these zones, please email us at chascronkweb@gmail.com and we can look at making special arrangements for you. 

Attributions

I would personally like to thank the following artists and contributors for their work in supplying media and content that is used within this website, other than my own pictures:

Joel Barrios – Photographer at Norrsken Photography for Homepage Photos: Instagram / Facebook
Matt Condon – Photographer – Homepage / Biography Photos

Thanks to any other contributors whose identities are unknown for imagery provided on this website. Please feel free to email chascronkweb@gmail.com if you would like to be attributed.